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The workflow

Your workflow, one auditable system. From referral to release.

DonorIQ digitizes the donor screening workflow end to end. Every org runs it differently — we map to your stages, not the other way around. Every step is structured, every decision is cited, and every signature is captured.

The workflow

  1. Referral & intake
  2. Donor & family screening
  3. Physical assessment
  4. Serology & infectious disease
  5. Eligibility determination
  6. Medical director review
  7. Release & chain of custody

One donor record carried through every stage. Audit trail captured at each step.

  1. / Referral & intake

    Referral and intake.

    Today
    Phone calls, faxes, scanned authorization forms, repeat data entry across systems.
    With DonorIQ
    Recovery partners submit referrals into the Partner Portal. Demographics, cause of death, time of death, and authorization documents land structured in the case from the first minute.
    Audit trail captures
    Source partner, submitter identity, timestamps, and original documents preserved.
  2. / Donor & family screening

    Donor and family screening.

    Today
    DRAI conducted by phone, transcribed to PDF, retyped into the chart.
    With DonorIQ
    Structured DRAI capture with logic that follows your SOPs. AI flags inconsistencies and missing follow-ups before the interview ends.
    Audit trail captures
    Interviewer, interviewee, every question and answer, every revision, captured.
  3. / Physical assessment

    Physical assessment.

    Today
    Paper checklists, photos in email, narrative notes that take hours to find later.
    With DonorIQ
    Digital assessment forms aligned to tissue type. Photos attach to the case. Required findings are enforced by SOP, not memory.
    Audit trail captures
    Recovery tech, location, time, and every artifact tied to chain of custody.
  4. / Serology & infectious disease

    Serology and infectious disease.

    Today
    Lab PDFs faxed in. QC reads each panel against the donor type and your acceptance criteria.
    With DonorIQ
    Serology and NAT results are parsed on arrival. AI matches each marker against your tissue-specific SOP and the standards it references.
    Audit trail captures
    Lab, panel version, draw date, parsed values, rule version, and disposition logged.
  5. / Eligibility determination

    Eligibility determination.

    Today
    QA reads the full chart, cross-references SOPs and the standards they reference by hand.
    With DonorIQ
    AI compiles a cited eligibility recommendation. Every flag links to the source page in the donor record and the exact SOP or regulatory clause it was matched against.
    Audit trail captures
    Model version, prompt version, citations, and reviewer actions recorded against the AI output.
  6. / Medical director review

    Medical director review and sign-off.

    Today
    300-page PDF on the MD at 2am. Hours of reading before the medical director can sign.
    With DonorIQ
    MD opens an AI-generated case summary with every claim cited back to source. They confirm, override, or escalate, then sign. The platform records the human decision against the AI output, both stored.
    Audit trail captures
    Reviewer identity, decision, comments, and electronic signature captured.
  7. / Release & chain of custody

    Release and chain of custody.

    Today
    Manual paperwork, label printing, shipping handoffs tracked in spreadsheets.
    With DonorIQ
    Release decisions, labels, and shipping events flow from the case. Chain of custody is a continuous record from intake to graft.
    Audit trail captures
    Every transfer, every recipient, every timestamp, immutable.

Cross-cutting

What sits underneath every stage.

SOP matching.

Upload your org SOPs once. Every case is matched against your SOPs and the standards they reference. Deviations are surfaced with citations to both the donor record and the rule.

Audit trail and human-in-the-loop.

AI never makes a release decision alone. Reviewers see the AI recommendation, open every citation, and sign. The platform records the human review against the AI output. Electronic signatures, immutable event log, retrievable for QA review.

SOP matching · sample

Every signal cited to its source.

Donor recordOrg SOPStandards (your SOP)
HBcAb reactive
INFOp.46
FAILB5 reject
FAIL§D3.1
Hemodilution 42%
INFOp.91
WATCHC1.4
WATCH§C1.4
Tox screen
MISSINGn/a
FAILB5 req
INFOMSK

Real cases evaluate dozens of rules. This is a 3×3 slice.

Recorded human review · sample

Every signature kept against the AI output.

  • INFO
    AI recommendation
    ESCALATE · 14 citations
  • PARSED
    MD review · confirmed
    e-signed · 02:14 EST
  • WATCH
    QC override · skin graft
    C1.4 hemodilution
  • PARSED
    Reviewer audit log
    immutable · exported

Electronic signature captured against the AI output.

Six modules across the workflow

One platform. Six modules. Every one human-in-the-loop.

DonorIQ never makes the call. Each module surfaces evidence, cites the source, and waits for a qualified human to sign.

  • Referral & screening

    AI voice agent

    Screens inbound RN and partner calls against your initial-screening SOPs. Returns recording, transcript, extracted answers, and a screening summary with flagged SOP criteria for the coordinator.

  • Referral & screening

    Recovery-partner SOP matching

    Ranks the best-fit receiving bank per tissue type when a partner holds multiple bank SOPs. The coordinator chooses the destination.

  • Referral & intake

    Partner Portal

    Recovery-partner intake surface. Partners submit referrals and documents straight into the workflow with shared audit trail and live completeness checks.

  • Serology → MD review

    TissueQA extraction & matching

    Extracts only the fields your SOPs care about from records spanning hundreds to thousands of pages, and matches against your org SOPs.

  • End to end

    Paperless donor workflow

    One donor record, entered once, carried through every stage with chain of custody preserved. No re-keying donor IDs across systems.

  • Cross-cutting

    Headless API & MCP

    Every module is exposed as a bi-directional API and an MCP surface. Legacy donor systems and AI-ready platforms can call DonorIQ in the background and render results in their own UI.

Ready to map your workflow

Walk us through your workflow.

30 minutes, no slides. Bring your SOPs, your stack, and the stage that hurts most.